Our values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, passport details, and travel preferences provided during inquiries or bookings.
- Payment Information: Details required to process payments securely.
- Usage Data: Information about how you interact with our website, including pages visited, IP address, and browser type.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings for tours, treks, and other services.
- Provide customer support and respond to inquiries.
- Send updates, promotional offers, or important notifications about your trip.
- Improve our website, services, and user experience.
3. Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only:
- With trusted service providers (hotels, transport companies, guides) for fulfilling your travel bookings.
- When required by law or legal obligations.
- To protect the rights, property, or safety of Keep Walking Nepal or others.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and correct your personal information.
- Request the deletion of your personal data.
- Opt-out of marketing communications.
6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance user experience, analyze traffic, and improve services. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date.
